The John Lewis Partnership runs John Lewis department stores, Waitrose supermarkets, and banking and financial services. It is owned by a trust on behalf of all its employees, who receive a share of annual profits. Here you will find how to contact its customer services teams.
Contact John Lewis by telephone
Should you need to phone John Lewis, the main customer support telephone number is 0345 604 9049, from which you will be directed to the relevant department. The line is always open. However, for after sales queries on an electrical or technology products you should call 033 012 3106.
Contact John Lewis online
The main enquiries and contact page of the company’s website should provide you with ways of resolving your issue: John Lewis. It has an order tracker at the head of the page, and drop-down buttons that relate to issues such as orders, deliveries and payment, which show you how to contact relevant staff in those sections.