Low-cost and charter airline Monarch went into liquidation in late 2017, and it is no longer possible to contact any of the company’s customer services staff. If you were one of the 110,000 of its customers left stranded overseas, or had one of its 300,000 bookings and want to make a compensation claim, or check on the status of an existing claim, this is how to proceed.
Contact Monarch by telephone
Unfortunately, this is not possible, as the company has gone into bankruptcy.
Contact the CAA about Monarch
The UK government’s Civil Aviation Authority provides advice on what to do. Follow this link: CAA. If you have already submitted a claim for out of pocket expenses and require an update, please e-mail firstname.lastname@example.org, with your claim number.