National Express, headquartered in Birmingham, provides bus services to 100 UK towns and airports and bus, train and tram services in the US, Canada, Spain, Portugal, Malta, Germany and Morocco. If you need to find the UK customers services staff among its 45,000 employees globally, this is where you can find their contact information.
Contact National Express by telephone
For new bookings, timetables and general enquiries, the customer support telephone number is 0871 781 8181. Lines are open between 10am and 6pm, 7 days a week. Calls cost 13p per minute plus your phone company’s access charge. If you use this number to buy a ticket rather than doing this online, you will be charged a £2.50 booking fee
Alternative ways to contact National Express
Go to: National Express. The site urges you to use its FAQs section before using its links to ways to reach its staff, such as a live chat service or its online email system. It also has links to its Twitter, Instagram and Facebook accounts should you wish to communicate via these, and a link for complaints.