National Westminster Bank, more commonly known as Natwest, grew out of a bank merger in 1968 and now is part of the Royal Bank of Scotland Group. With over 7.5 million customers, it offers a 24-hour-a-day phone service in addition to internet-based customer service operations.
Contact Natwest by telephone
Like most banks, Natwest publicises a string of phone numbers for different customer service departments. The customer support telephone number for clients in England and Wales is 0345 7888 444, and for Scotland it is 0345 9000 200. For stolen or lost cards of cheque books, call 037 0600 0459 or +44 1268 500 813 from overseas.
Contact Natwest online
The bank urges customers with queries to log into online banking or the bank’s mobile app, or failing that, work through the FAQs at the top of its customer support page: Natwest, and then to use other options available on that page. You can navigate through to an by clicking on a Help button at the bottom of that page.