Premier Inn Hotels says it is the UK’s largest hotel chain, with some 750 properties nationwide. To contact an individual hotel or its central customer services teams, this is how you can do it.
Contact Premier Inn by phone
The customer support telephone number is 0333 003 0025. For reservations call 0333 003 8101 between 8am and 8pm Monday to Saturday. For large group reservations, call 0333 003 8104, Monday to Friday, 8.30am to 5.30pm.
Online contact with Premier Inn Hotels
The company’s website has a Contact Us page at Premier Inn. There you will find extensive FAQs and an online hotel search and reservations system, as well as a link to manage your existing booking. For complaints, there is an online feedback form, but should you want to write to the company, the address is: Customer Services, Premier Inn, Oakley House, Oakley Road, Luton, Bedfordshire LU4 9QH.