TFL, or Transport for London, is the local government agency responsible for the transport system in Greater London. There are a wide variety of ways to reach its customer support staff – you will find details here.
Contact TFL by telephone
The main TFL customer support telephone number is 0343 222 1234. From there you can use the phone system to navigate to the relevant department for your query. Using Textphone, you should dial 0800 112 3456. There is an incident report service with the following number: 0343 222 5678. The TFL website, see below, has a string of other phone numbers, including vandalism, racial attacks and abuse reporting numbers.
Alternative ways to contact TFL
Go to TFL to find ways of reach customer support teams in this huge organization. The page opens with a search box and also offers links to a range of services including lost property, complaints about staff, refunds, and Oyster card issues. As an alternative, you could write to TFL Customer Service, 4th Floor, 14 Pier Walk, London SE10 0ES.