Vaniquis, which is part of the long-establish Provident financial services group, specializes in providing credit cards for people with poor or bad credit histories. To reach the card company’s customer services staff, here are several options.
Contact Vanquis by telephone
The company notes that it can’t give out any information about your account by email for security reasons, and instead asks that you contact it by telephone. The customer support telephone number is 0330 099 3000, and lines are open 8am to 8pm Monday to Friday and 9am to 5:30pm on Saturday.
Alternative ways to contact Vanquis
The company’s Help pages are at Vanquis . There you will find a FAQs section and explanatory information about application procedures and credit limits. For general queries, there is an online email service. You can also write to the company at Vanquis Visa Card Customer Services, PO Box 399, Chatham ME4 4WQ. If you have a complaint, write to Customer Action Team, Vanquis, Freepost RSBJ-HULA-XLGG, PO Box 399, Chatham, ME4 4WQ.